What's New at Holland
Value versus price
As in other industries, there are transportation companies that focus on price to woo customers. Now that the economy is in recovery and capacity is getting tighter, some of those good deals are going away.
Holland customers think it's smarter to focus on the value they get for their transportation dollar.
For more than 80 years, we've built our business on service excellence, hard work, continuous improvement, respect and integrity.
What does that mean for your business?
- Your operations can rely on our service. We manage our cycle times so that shipments consistently are picked up and delivered on time, so you aren't faced with stock-outs, production delays or even plant shut-downs.
- You avoid the delays and costs associated with damaged shipments, which often include the most costly price of all—your customer's overall satisfaction. We take high-quality handling very seriously by implementing training, procedures and policies, which almost eliminate loss and damage claims. In fact, our claims ratio so far this year stands at 0.35 percent!
- Your supply chain can be more flexible. In addition to our leadership in next-day service, we're finding new ways to move shipments even faster—in the last 12 months we accelerated service on hundreds of thousands of ZIP code pairs. This enables you to get products to market more quickly, giving you a competitive edge.
- You have opportunities to strengthen relationships with your customers. Online tools and services, such as our guaranteed window delivery,
help you anticipate and respond to ever-changing and increasingly stringent customer needs.
At Holland, we price our services competitively. When you consider the quality that goes with our service, you'll find our value delivers real savings.
Talk with your account executive to learn more about the best-in-class value Holland delivers to your supply chain.
Holland drivers progress to the "Super Bowl of Safety"
Nationwide, only about 400 drivers earn the right to compete in the National Truck Driving Championships, the American Trucking Associations' "Super Bowl of Safety". Before even entering the competition, a driver must be accident-free for the 12 months before the state competition.
At state events, drivers are tested on the safety of the vehicle, safe driving rules, first aid and fire fighting. Then, it's on to the field course where they demonstrate how safely they can handle the equipment. A driver must win at the state level to progress to national competition.
We proudly announce that—to date—three Holland drivers have earned the right to compete at the National Truck Driving Championships on Aug. 3–7 in Columbus, Ohio.
Considered by his supervisor to be the "consummate professional," Ken started with Holland in 1998 as a city driver before moving into the position of a linehaul driver. Whatever the assignment, Ken represents Holland proudly and carries out his responsibilities to the best of his ability with safety foremost in mind. Ken is a repeat competitor in the truck driving events.
Ask those at the Charlotte service center, and they'll tell you Jeff is a model employee and a pleasure to work with. A city driver with Holland since 1999, Jeff approaches his job, our customers and other employees with absolute professionalism. Jeff spent many hours of personal time studying and preparing for the North Carolina driving competition, and he has the trophy to show for it!
Mike has been driving Atlanta city routes for Holland for the past 12 years. A first-time entrant in the truck driving competition, he used the same skill and precision on the road test as he applies to every pickup and delivery while on the job. Although driving a tanker was another "first" for him, Mike demonstrated the depth of his expertise and experience.
At Holland, we take safety very seriously, and we are very proud of the safe driving records of all our drivers, including those who excelled at their state driving competitions.
With summertime comes different safety risks on the roads—more motorcyclists, vacationers and children out of school—and more reasons to drive safely.
We'll continue to proceed with caution for the well being of all by sharing the roads, and, of course, asking the same of you.
For safe driving tips from professional drivers, visit YRC Worldwide Insight.
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