In the May Issue
What's New
Industry Information
Tips to Make Your Life Easier
News/Other Services

Tulip Time in Holland, Michigan!

Just like our company, the Tulip Time festival in our namesake community celebrates its 80th anniversary this year.

Throughout the years, Holland has proudly participated in our town's colorful tradition. And it reminds us to take cheer. As tulips gather strength in the dark and cold of winter to bloom in the spring, we, too, are preparing our company during this recession for a strong future.

Have a question or comment? Let us know at

What's New at Holland

Raising the bar on precision transportation

For one Holland customer, precision means more than on-time delivery.

Consider this recent custom-engineered shipping project:

The Customer Needed Holland Delivered
Pickups from hundreds of locations where on-site personnel had little experience in shipping and facilities were not designed for dock operations Experienced project management ensured shipments moved as planned. It featured coordination among nine different service centers and dedicated drivers to provide personalized on-site service.
Pickup and delivery of 18,000+ cartons within a short window of time Extensive resources were on hand, when and where they were needed. No matter how large the project scope, Holland can handle it.
Tight security Dedicated equipment, dedicated personnel and a network built around direct loads provided control and security for these proprietary shipments.
Hour-by-hour tracking of each shipment End-to-end visibility provided for the duration of each shipment's move. Holland drivers use hand-held tracking devices for timely, accurate tracking.
Cartons delivered sequentially and within tight timeframes The custom-engineered approach leveraged color-coded packaging and the Holland network. Deliveries actually beat the deadlines.
Any lost or damaged cartons will make the news! Flawless execution for 100 percent on-time delivery, 100 percent damage-free delivery, 100 percent customer satisfaction!

To find out how Holland can add precision to your supply chain, visit us at or call 866-465-5263.

And we're raising the bar for overall on-time performance, too!

Holland is known to be a market leader in on-time service . . . and we strive to hold that reputation!

We know that the more predictable our service, the better you can plan your operations. For the third month in a row, we have experienced increased on-time service levels--and we keep getting better each month.

How? By focusing on the way we move shipments through our system, from pickup, to arrival at the destination service center, and on to final delivery. We call it "cycle time." You can call it "peace-of-mind."

Book a shipment with Holland and see for yourself the difference transportation reliability can make in your supply chain.

The new look of Holland

Our commitment to serving your transportation needs remains as strong as ever, and now we have a new logo. This month, you will begin to see the changes.

Since "USF" is no longer part of our name, we removed it from our logo. However, we kept our distinctive blue and orange ribbons. For obvious economic reasons, we will be phasing in the new look over a period of time, but we wanted to make sure you were aware of the change.

Another change is the addition of the endorsement line: "A YRC Worldwide Company." The YRC Worldwide name is associated with industry leadership in heavyweight shipping and supply chain logistics, and we're proud to be counted in its family of companies.

For 80 years, our name has been associated with high-quality service, on-time performance, and claim-free shipping. And what better way to celebrate our anniversary, and the success we have enjoyed as a result of our dedicated employees and our loyal customers, than to get back to our heritage name. So from now on, you can just call us "Holland."

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Industry Information

Roadway receives NASSTRAC carrier of the year

For the 19th consecutive year, Roadway, now YRC, was recognized for service excellence. NASSTRAC Carrier of the Year is an annual program co-sponsored by NASSTRAC and Logistics Management. The program recognizes transportation providers on a quantitative scale in five key areas: customer service, operational excellence, pricing, business relationship, leadership, and technology.

Highway anti-privatization bills introduced in U.S. Senate

U.S. Senators Jeff Bingaman (D-New Mexico) and Chuck Grassley (R-Iowa) introduced the "Transportation Access for All Americans Act" (S. 885) and the "Transportation Equity for All Americans Act" (S. 884). When a state or city leases a highway, it receives significant compensation. The legislation would eliminate federal subsidies that now go to privatized highways. The proposed legislation also changes the depreciation for highways, reducing the tax benefit. According to the American Trucking Associations, privatization is dismantling the nation's interstate highway network. The association believes the United States cannot maintain a national highway network if key segments are leased to the highest bidder and without clarity on long-term implications.

ATA sustainability agenda presented to Congress

Testifying on behalf of the American Trucking Association before the Subcommittee on Highways and Transit of the House Transportation and Infrastructure Committee, ATA First Vice Chairman Hodges asked Congress to: enact a national 65 mph speed limit and govern truck speeds at 65 mph or slower to reduce fuel consumption; increase funding for the Environmental Protection Agency's SmartWay program; support national fuel economy standards for medium and heavy-duty trucks leading to lower emissions; invest in infrastructure improvements to fix the nation's most critical bottlenecks; fund research and development in new technologies that will improve average fuel consumption and generate greater fuel efficiency; and promote the use of more productive truck combinations resulting in fewer truck miles traveled.

Note: All Holland trucks are already governed at a 62-63 mph speed limit. YRC Worldwide is a SmartWay founding carrier.

Retail trade associations agree in principle to merge

The National Retail Federation (NRF) and the Retail Industry Leaders Association (RILA) agreed in principle to merge and create a single trade association. Members of both organizations must agree to the merger. This is expected to take place by summer's end. While memberships of the organizations vary slightly, they both serve the same industry. Member benefits of the merger include focused educational offerings and operational services, as well as a single point of integration, and dialog with state retail associations and business groups.

Holland has retail expertise and is a preferred transportation provider for many of the top retailers in the U.S.

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Tips to Make Your Life Easier

Your business can benefit from the regional expertise of Holland, too!

As your transportation partner, you rely on Holland to ensure your shipments reach your customers on time and claim free. Why not insist on that same level of quality from your suppliers?

When you specify Holland to your suppliers for your inbound shipments, you can manage inventory levels with confidence. Time-sensitive and guaranteed services add the precision you need for your just-in-time operations. They also ensure you have stock on hand for retail promotions.

When you maintain lower inventory levels you may increase your bottom-line savings . . . a welcome occurrence in today's economy!

Holland gives you visibility to your shipments for better planning, more control, and fewer sleepless nights. So go ahead, ask your suppliers to book with Holland. Your business deserves it!

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News/Other Services

Holland delivers . . . and takes away

If product returns are a fact of life for your business, trust Holland to help the process go smoothly.

Whether it's a product recall, standard return, seasonal project or charitable donation, Holland will work with you to develop a fast, efficient reverse logistics program specific to your needs.

Our Custom Solutions team has expertise in:

  • Managed return call centers
  • Regional processing centers
  • Invoice consolidation and payment
  • Customized systems and technology
  • Multi-mode transportation services

To learn how Holland can deliver confidence to your product returns and pullbacks, visit us at or call 866-465-5263.

Shipping to the Northeast? Think Holland.

Ship into the northeast with confidence, knowing our fraternal partnership with New Penn ensures your shipments will be delivered with the same timing and pricing you've experienced in the past.

Holland is the best regional transportation provider in the Central U.S., while New Penn is the best in the Northeast. On shipments in lanes where we work together, you can have the peace-of-mind knowing we will deliver on-time and error-free. Unlike a "traditional" provider partnership, New Penn and Holland are both part of YRC Worldwide--which means your business will benefit from best-in-class pickup and delivery service, end-to-end visibility, industry-leading low claims ratios, and complete, accurate invoices.

Put regional expertise to work for you. Visit or call your local service center.

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