At Holland, Every Employee Counts.

We want to hear about your experiences with the best people in the business: the employees at Holland. Do you have a positive story to tell? Has a Holland team member helped you? Have they made your job easier? Share it here so we can continue recognizing our teammates for exceptional service, timely delivery, and other outstanding accomplishments.

Whether you’re a customer wanting to share an exceptional experience or an employee looking to celebrate your teammate’s efforts, we’ve made sharing easy. Just complete the simple form below and click Submit. Submissions may be shared here and/or on social media.

Holland reserves the right to edit or rewrite submissions for grammar, style and clarity.

Fill out this form to share your story!

Angela Anderson
Driver

I just want to take a minute to thank you all for your prompt customer service. I always get the best from Holland, this is why you are always my first choice on Ratelinx. Thank you again!

Read full Angela Anderson story ›
JOHN PETRIE
HOLLAND
Angela Ksioszk
Customer Service / OS & D

Angela is one of those employee’s that fills in wherever there is a void that needs to be filled. I recognize Angela as a dedicated and valuable employee. She is my “go to” person when I need assistance. I have received countless positive comments about her abilities from many of my customer base. She can […]

Read full Angela Ksioszk story ›
CHERIE DITTMAN
HOLLAND FREIGHT
Angie Doles
Office Administrator

Of all the trucking companies Holland is on the top of our list because of people like Angie Doles and drivers like Mike McCourt. Holland is here almost 5 days a week. We see several drivers they all are great to work with. Angie I don’t have enough good stuff to say about her. She […]

Read full Angie Doles story ›
JIM HACKER
ACORN DISTRIBUTORS
Angie Doles
CO Office Administrator

I have been receiving emails from Angie for about 10 years now. Each and every one of them she starts out with such a positive greeting. Whether it’s a “Happy Friday” or anything else, I can tell how wonderful and fun this lady is. I have no doubt that she would be an absolute joy […]

Read full Angie Doles story ›
SEAN SCHREINER
SYNNEX CORPORATION
Barry Moore
Senior Account Executive

I don’t have much of a story but just wanted you to know how Barry goes above and beyond to make sure that everything is done correctly. He is very customer oriented and any time I have ever had an issue, which is rare, he has done whatever needs to be done to make it […]

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JEANA WELCHEL
JOHNNY FLEEMAN GOURMET FOODS
Bethany Miller
Account Executive

Bethany was appointed our VIP rep over a year ago. It was with congratulations to her but disappointment to us that she was transferred to another department. Bethany always went above and beyond to exceed our expectations and a lot of the time she had the answers before we even asked the question. I recently […]

Read full Bethany Miller story ›
JESSE HALL
JONESVILLE PAPER TUBE
Bill Roy Spencer
Driver Salesman

Cyndy Carter at Creative Foam in Dayton on October Tuesday OCT 2nd told Jennifer and Becky that DA Driver Salesman Bill Roy Spencer is the “Best Damn Driver Ever”. And that’s a direct quote.

Read full Bill Roy Spencer story ›
CYNDY CARTER
CREATIVE FOAM
Bill Zirkle
Local Driver

Bill is a great representative of your company. He delivers and picks up daily at our facility, and has established a good rapport with our dock team. Bill has always been very professional and is always willing to do what it takes to help our dock team be successful in getting our freight unloaded as […]

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CHUCK WATKINS
3M HARTFORD CITY
Bill Zirkle
Local Driver

Bill is a great representative of your company. He delivers and picks up daily at our facility, and has established a good rapport with our dock team. Bill has always been very professional and is always willing to do what it takes to help our dock team be successful in getting our freight unloaded as […]

Read full Bill Zirkle story ›
CHUCK WATKINS
3M HARTFORD CITY
Billy Lomax
Terminal Manager

I have worked with Billy and his team for over eight years now. I can say they have developed an absolute level of trust and confidence for me in having them always react to the dynamic and fluid environment that my company challenges us with. If I have a quick shot project, they get me […]

Read full Billy Lomax story ›
NATALIE KONKEL
THE HOME DEPOT
BJ Bruursema
A/R Collector

Collections is not an easy task…ever. Somehow Bobbie Jo has turned the task into an art, and handles her responsibilities with a graceful finesse not commonly found in the collections world. Bobbie Jo works on a handful of very large accounts that my team is associated with, and her quick replies and thorough answers make […]

Read full BJ Bruursema story ›
Nate Farmer
YRC - 3PL Channel Solutions
Brenda Osburn
OS&D

Brenda is consistently helpful in tracking lost packages and deliveries (we have been having problems with items cross-docking in Toledo from our vendor in Crossville, TN). She is always willing to check for delivery status when we are anxious to receive our daily shipment. Brenda is kind, helpful and quick to respond with an assurance […]

Read full Brenda Osburn story ›
JIM ALLAN
BEARING SERVICE,INC
Brenda Osburn
OS&D

Brenda is consistently helpful in tracking lost packages and deliveries (we have been having problems with items cross-docking in Toledo from our vendor in Crossville, TN). She is always willing to check for delivery status when we are anxious to receive our daily shipment. Brenda is kind, helpful and quick to respond with an assurance […]

Read full Brenda Osburn story ›
JIM ALLAN
BEARING SERVICE,INC.
Brian Maurer
Dispatcher and Driver

I just wanted to pass along my thanks to the dispatcher, Brian Maurer & the driver, Doug Harper that went above & beyond to make us look good to our customer. I convinced the staff here to use Holland over three other companies that had lower rates. I asked dispatch to try to have the […]

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Nadene Duke
Holland
Bronica Pullen
Office Administrator

I wanted to express how I enjoy dealing with your Jackson, MI branch of Holland. Everyone is always kind and helpful. Just yesterday, Bronica Pullen went the extra mile to help me with my paperwork, ended up saving me over an hour’s worth of my travel. Keep up the great work, and thank you!

Read full Bronica Pullen story ›
BRAD DICKEY
RIDDELL
Carol Dixon
Customer Service

Carol is a constant at the Indianapolis terminal, which would not be the same without her. She never fails to respond to my questions in a timely manner, and is always polite, professional and friendly. I know Carol has been at Holland for a long time and, to me, represents an invaluable part of the […]

Read full Carol Dixon story ›
Sheilah Smith
Transportation Management Co-op
Cathy Anderson
Terminal Office Administrator

Thanks to Cathy Anderson for going the extra mile in order to make sure a customer’s shipment was delivered on time and without damages.

Read full Cathy Anderson story ›
TOM WIMMER
DEE'S HALLMARK SHOP
Chad Loser
Terminal Manager

A shipment was delayed 2 days in transit and arrived at Holland’s Nashville terminal at 9:45 Friday morning on June 1st. The shipment was desperately needed in house Friday to prevent a plant shutdown later in the weekend. With no linehaul drivers to move the product from Nashville to Memphis at that late hour, Nasville […]

Read full Chad Loser story ›
SHAUN MARTIN
HOLLAND
Chad Loser
Terminal Manager

A shipment was delayed 2 days in transit and arrived at Holland’s Nashville terminal at 9:45 Friday morning on June 1st. The shipment was desperately needed in house Friday to prevent a plant shutdown later in the weekend. With no linehaul drivers to move the product from Nashville to Memphis at that late hour, Nashville […]

Read full Chad Loser story ›
SHAUN MARTIN
HOLLAND
Cherie Dittman
Account Executive

Cherie became the account rep for DSM when our frozen storage moved to another region, mid 2016. Immediately, she collaborated with me on protocols needed at the warehouse. This was key for both teams, helping to drive for efficiency at the warehouse and for the drivers. From there, our sales/customer relationship became one I truly […]

Read full Cherie Dittman story ›
JENNIFER BALLIET
DSM FOOD SPECIALTIES
Cheryl Lowe
RI Office Administrator

My story of appreciation isn’t focused one particular – nor spectacular – event, but rather is comprised of several hundred small events over a period of years. Cheryl is persistent, detailed, responsive, and positive. It’s her diligence in “small things” (responding, following up, seeking clarification when needed, etc) that all add up to a BIG […]

Read full Cheryl Lowe story ›
LUCAS FROBISH
AG SPECTRUM COMPANY
Cheryl McClellan
CSR

I have dealt with Cheryl many times about incoming shipments to our plant. Highly professional and very personable. She has gone above and beyond to ensure that critical shipments are delivered. If she can’t make it happen, nobody can. A pleasure to work with.

Read full Cheryl McClellan story ›
Gary Hosking
Schaeffler/INA Bearing
Chris Newton
Dispatch Supervisor

I wanted to make sure Chris is recognized for taking care of the customers in KC. It isn’t just one customer it is all of them. We have had a lot of turnover in dispatch in KC. Chris stepped in and we have had the fewest missed pickups since I have been with Holland. He […]

Read full Chris Newton story ›
NATALIE WILLIAMS
HOLLAND
Chris Newton
Dispatch Supervisor

I wanted to make sure Chris is recognized for taking care of the customers in KC. It isn’t just one customer it is all of them. We have had a lot of turnover in dispatch in KC. Chris stepped in and we have had the fewest missed pickups since I have been with Holland. He […]

Read full Chris Newton story ›
NATALIE WILLIAMS
HOLLAND
Cindi McLaud
Account Executive

We have many stories we could share about Cinda. She has always taken care of us! Even on difficult days, she has NEVER lost her calm, positive attitude. She continues to support us even in our not-so-fun times (especially in 2020). If issues happen to come up, she recovers, provides great customer service, and gets […]

Read full Cindi McLaud story ›
Lisa Sperfslage
OAK STREET MFG
Cliff Swope
Account Executive

One time we had some freight that came in damaged. I called Cliff because I didn’t know what to do. Cliff asked for the PRO number, and showed me how to fill out the damaged freight report. Cliff has been a real asset for our company over the years. He always keeps in contact with […]

Read full Cliff Swope story ›
JIM COX
EDGEWATER AUTOMATION
Cliff Swope
Account Executive

Cliff Swope needs to be recognized for what he does not only for our company but plenty of other companies as well. We appreciate everything Cliff does for us. He makes time to check in and find out how things are going. If things are running smoothly, he still calls or emails to find out […]

Read full Cliff Swope story ›
SAL MONTOYA
HARBOR PACKAGING
Conrad Masterson
Driver

Conrad has always been very professional and helpful when it comes to picking up freight. He had always made it a point to greet everyone in our shipping department and asking if there is anything Holland can do to improve. He works as a secondary salesman for Holland and should be recognized for that. If […]

Read full Conrad Masterson story ›
Alfonso Cepeda
Ark Technologies, Inc
Craig Plewa
Driver

When I first started with Holland, customers were always talking about a driver named “Skinny.” There was not 1 meeting that I didn’t hear about “Skinny” if the customer facility was in his territory. I made it a mission to find Craig “Skinny” and introduce myself. He greeted me like no other driver has before. […]

Read full Craig Plewa story ›
KYLE LANDES
HOLLAND
Craig Plewa
Driver

When I first started with Holland, customers were always talking about a driver named “Skinny.” There was not 1 meeting that I didn’t hear about “Skinny” if the customer facility was in his territory. I made it a mission to find Craig “Skinny” and introduce myself. He greeted me like no other driver has before. […]

Read full Craig Plewa story ›
KYLE LANDES
HOLLAND
CS, CA and Billing
Customer Service Department

On 1/30/19, the Midwest grappled with the impact of the Polar Vortex. In addition to having significant snow fall, the Polar Vortex plummeted the temperature into the negative degrees. Holland closed 24 terminals for the day. Despite this, the Customer Service Center, Corporate Accounts, and Billing departments had many committed employees who made it into […]

Read full CS, CA and Billing story ›
Ruth Armstrong
HOLLAND
Cyndie Follmer
Administrative

I really appreciate Cindy from the Minneapolis terminal keeping on top our shipments. She should be applauded.

Read full Cyndie Follmer story ›
DANIEL HESS
RAVAGO AMERICAS LLC
Dan Heldt
Account Executive

I really don’t have a particular headline-catching story nor can I narrow this down to just one person. The combination of my Account Executive Dan Heldt and our local driver Max Moseby makes for an awesome combination. When I first met Dan I made it clear that I needed someone who was going to be […]

Read full Dan Heldt story ›
CHUCK CRAVENS
VERSTEEL
Dan Heldt
Account Executive

I really don’t have a particular headline-catching story nor can I narrow this down to just one person. The combination of my Account Executive Dan Heldt and our local driver Max Moseby makes for an awesome combination. When I first met Dan I made it clear that I needed someone who was going to be […]

Read full Dan Heldt story ›
CHUCK CRAVENS
VERSTEEL
Darrell Costantini
City Driver

I wanted to let you know that Darrell Costantini is an excellent Holland representative. He has always provided me with quality and reliable service. In my opinion, he is your best driver. I have the utmost respect for what he does.

Read full Darrell Costantini story ›
STEVE
PGW-LIVONIA
Dave Anderson
Account Executive

First of all, Holland gets all of my LTL Freight. We do not use your services every day, but I get treated like I am customer #1. Everyone I have ever had dealings with from Holland has been first-class, so a little “Thank You” to all of you. I have had the pleasure of working […]

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JACK HEDRICK
LIBERTY FABRICATORS
Dave McQueary
Dispatch-CH terminal

We have a regular shipper that gives us freight daily and always calls in to let us know that the switch is ready or will be a live pick up. Last Friday Dave received no phone call or email from shipper alerting us that we had freight to pick up. Seeing that this was very […]

Read full Dave McQueary story ›
FRANK VITACCO
HOLLAND
Dave McQueary
Dispatch-CH terminal

We have a regular shipper that gives us freight daily and always calls in to let us know that the switch is ready or will be a live pick up. Last Friday Dave received no phone call or email from shipper alerting us that we had freight to pick up. Seeing that this was very […]

Read full Dave McQueary story ›
FRANK VITACCO
HOLLAND
David Sobottke
Driver

I wanted to recognize the driver who delivered our generator to our residence. The driver was on time and the product packaging was in good condition. The driver was professional, friendly and helpful while completing the delivery with my husband. I also want to recognize the office staff at Holland–pleasant and informed. The weight of […]

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KIMBERLY SCOTT
David Sobottke
Driver

I wanted to recognize the driver who delivered our generator to our residence. The driver was on time and the product packaging was in good condition. The driver was professional, friendly and helpful while completing the delivery with my husband. I also want to recognize the office staff at Holland–pleasant and informed. The weight of […]

Read full David Sobottke story ›
Kimberly Scott
Deb Gunnink
Credit Specialist

I’d like to recognize Deb Gunnink for her excellent customer service. I’ve worked with Deb on a regular basis for many years. Deb is very quick to respond to any e-mail or note that have been sent to her or entered in the freight payment system. Her proactive style certainly makes my work in this […]

Read full Deb Gunnink story ›
SUSAN RADERSTORF
NIBCO INC.
Deb Whitmore
SP Office Administrator

Deb and the dispatcher Don at the Greenville terminal have always been right on point. They have always been able to pull me out of jam especially at the end of the month. They bend over backwards to make sure that all of request are taken care of in a timely manner. With all of […]

Read full Deb Whitmore story ›
BARRY HUDSON
PARKER HANNIFIN
Denise Lewis
Sales Planning and Support Coordinator

Denise always listens to what her customers have to say. Good or bad, she listens AND follows through. Thank you, Denise!

Read full Denise Lewis story ›
Cheryl Perge
Diamond Line Containers
Donald Steele
Operations Supervisor

I can’t say enough about Donnie and all the hard work he does to make sure GM is well taken care of. With all the rules and regulations GM has in place for drivers and trucks, Don is on top of our loads each and every day to ensure our freight is locked, loaded and […]

Read full Donald Steele story ›
NINA BECKER
GENERAL MOTORS
Donald Steele
Operations Supervisor

I can’t say enough about Donnie and all the hard work he does to make sure GM is well taken care of. With all the rules and regulations GM has in place for drivers and trucks, Don is on top of our loads each and every day to ensure our freight is locked, loaded and […]

Read full Donald Steele story ›
NINA BECKER
GENERAL MOTORS
Elizabeth Prys
Pricing Publisher

Shout out to Elizabeth. She is always willing to help answer and question and isn’t afraid to verify details before publishing pricing for the 3PL I work on. She gets it right every time. Thank you, Elizabeth.

Read full Elizabeth Prys story ›
Erin Sheehy
YRCW
Evelyn Horton
Customer Service

Evelyn is a customer oriented employee. She comes in everyday with a positive attitude with “Customer Satisfaction” on her mind. Anytime Evelyn is involved with a customer who is having issues or concerns with a shipment she will follow the shipment thru no matter the transit time until this delivers – including making it the […]

Read full Evelyn Horton story ›
DENISE VERNON
HOLLAND
Frank Squeo
Local Driver

I want to let you know that Frank is a very friendly and helpful driver for your company. He arrived nice and early at our warehouse and with no one available to unload the skid. He was willing to pull the skid off by himself, for which I was very thankful. With a smile on […]

Read full Frank Squeo story ›
Karen Haley
Meters & Controls, Inc
Frank Squeo
Local Driver

I want to let you know that Frank is a very friendly and helpful driver for your company. He arrived nice and early at our warehouse and with no one available to unload the skid, he was willing to pull the skid off by himself, with a smile on his face. I wanted to let […]

Read full Frank Squeo story ›
Karen Haley
Meters & Controls, IncMeters & Controls, Inc
Gail Krenn
Customer Service

Gail from the Grand Rapids MI Holland center customer service was wonderful to work with! I had requested a quote on a 12 PM guarantee delivery on a lift gate. Gail let me know right away that couldn’t happen, and explained why it couldn’t. I then asked if I got back to her in the […]

Read full Gail Krenn story ›
JOANNE SCHULTZ
HOLLAND
Gail Krenn
Customer Service

Gail from the Grand Rapids MI Holland center customer service was wonderful to work with! I had requested a quote on a 12 PM guarantee delivery on a lift gate. Gail let me know right away that couldn’t happen, and explained why it couldn’t. I then asked if I got back to her in the […]

Read full Gail Krenn story ›
JOANNE SCHULTZ
HOLLAND
Gary Stubbs
Driver

I am writing to tell you about an exceptional driver that went over and above when making a delivery to my new startup business. Gary Stubbs works out of Romulus, MI, and delivered a large, heavy air compressor to our shop on September 11th this year. The shipment arrived at 8am a day early, before […]

Read full Gary Stubbs story ›
ERIN TAYLOR
STRATAMACH INC
Heather Field
Holland Corporate Account Support

Heather has been assisting me for many months with customer service for my Corporate Clients. She handles any and all issues efficiently and courteously, which has been pivotal in helping us maintain smooth operations. She always goes above and beyond to resolve issues and communicate with terminals to get shipments delivered. I am very grateful […]

Read full Heather Field story ›
Tony Joyce
Yellow Corporation
Heidi Varns
OS&D

In a recent meeting with Houghton Mifflin, our contacts went out of their way to detail how much they appreciate the customer experience they have working with Heidi Varns in Indianapolis. They recognized that the OS&D position often, if not exclusively, encounters upset customers. Heidi consistently handles these potentially contentious situations with level headed professionalism, […]

Read full Heidi Varns story ›
JOE TRAINER
HOLLAND
Heidi Varns
OS&D Administrator

In a recent meeting with Houghton Mifflin, our contacts went out of their way to detail how much they appreciate the customer experience they have working with Heidi Varns in Indianapolis. They recognized that the OS&D position often, if not exclusively, encounters upset customers. Heidi consistently handles these potentially contentious situations with level headed professionalism, […]

Read full Heidi Varns story ›
Joe Trainer
Jacob Lancioni
Dispatch Supervisor

Jake Lancioni ensured that an important customer got their delivery into Michigan ahead of schedule. He worked hard, thank you for making this happen, Jake!

Read full Jacob Lancioni story ›
CURT HEASLET
Jacob Lancioni
Dispatch Supervisor

Jake Lancioni ensured that an important customer got their delivery into Michigan ahead of schedule. He worked hard, thank you for making this happen, Jake!

Read full Jacob Lancioni story ›
CURT HEASLET
James Britton
Driver

With the challenges that we are all experiencing within the industry clearly it is imperative that we do the little things each and every day to elevate ourselves from the pack. James Britton, a driver in Chattanooga, embodies professionalism each and every day. James has a long standing and close relationship with nearly every customer […]

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JOE CARSON
HOLLAND
James Sullivan
Driver with Lexington

James is always on time and is willing to go over and above to get the freight delivered and picked up!

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JOHN SHARP
TARTER INDUSTRIES
Jamie Cuddeback
Account Executive

Jamie’s response time is unprecedented. Extremely professional, and always goes the extra mile to provide excellent customer service. Jamie is a true asset to USF Holland.

Read full Jamie Cuddeback story ›
Travis Graves
AMERI AG LLC
Janice Bosch
Customer Service

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Read full Janice Bosch story ›
CANDACE SAYA
METALWORKS, INC
Jason Shaw
Local Driver

Jason is quite the character! He is one happy guy! He has such a good attitude and will definitely call if he is running late. The smile and laughs just make our day. We really appreciate Jason and all of his hard work. Keep up the good work you do Jason. We appreciate you!

Read full Jason Shaw story ›
ROSE CLENDENEN
DAISY OUTDOOR PRODUCTS
Jeff Kleist
Driver

Jeff is always very thorough with his paperwork and picking up freight. He communicates and if he doesn’t see a pickup, will usually call to make sure we didn’t forget to schedule it (sometimes, we do forget)! He is always friendly when he comes in and has a great attitude and likes to make us […]

Read full Jeff Kleist story ›
Julie Tischer
Watlow
Jeff White
Terminal Manager

A customer of mine (KK Stevens, 095621) was in dire need of a shipment that had been unfortunately held for a week at another terminal. Having this shipment by the end of the weekend would be the deciding factor on whether or not they would be able to retain a new customer. Jeff White made […]

Read full Jeff White story ›
JIMMY RADE
HOLLAND
Jeff White
Terminal Manager

A customer of mine (KK Stevens, 095621) was in dire need of a shipment that had been unfortunately held for a week at another terminal. Having this shipment by the end of the weekend would be the deciding factor on whether or not they would be able to retain a new customer. Jeff White made […]

Read full Jeff White story ›
Jimmy Rade
Holland
Jim
Delivery driver

Jim is based out of the Owatonna hub, and has been one of the drivers delivering to my company for many years. He’s polite, funny, professional, knowledgeable, and he goes the extra mile if I need help with the delivery and/or pick up. I know he works hard and his dedication to Holland is evident. […]

Read full Jim story ›
Angie Carlson
North Star Beverage Service, Inc.
Jim Markley
Local Driver

Jim helped unload pallets by hand when our dock was not functional. He went above and beyond anything I have ever seen in my 20 years of shipping and receiving. You are very lucky to have such a great employee who is willing to go the extra mile to deliver to the customer.

Read full Jim Markley story ›
NATE FARMER
YRC - 3PL CHANNEL SOLUTIONS
Jim Unknown
Truck Driver with AAA?

Yesterday, 9/5/2018 two pallets came to be delivered. We pulled the chain on the dock gate to connect it to the truck just like always. The dock gate would not work properly, it was stuck in the up position. Jim the driver helped me look under the plate and we discovered a pin had slipped […]

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TRISHA CHESVICK
FILTERS.COM/BARNEY CORP ENGINEERED PRODUCT
Joe Hallman
Local Driver

Hello, i just wanted to tell you about your driver–Joe has a heart of gold. He would help anyone and everyone. He is a very patient man. He has a passion for the Royals, and we like to talk a bit about the good that them boys in blue do. Most drivers don’t say more […]

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SHEILA ODONNELL
COLEMAN
Joe Jackson

I wanted to take time to recognize Joe Jackson at the Decatur terminal. Joe is our inbound supervisor and does whatever it takes to get the job done each day. He comes in early and will not go home until he is comfortable that everything is in the best position for the outbound operations team […]

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BARRY MOORE
HOLLAND-DR
Joe Percun
Driver

Joe is our local Youngstown driver and is always helpful. I always look forward to him bringing our delivery. The entire Youngstown staff gets a big thumbs up from me! They always do their best. What more can a customer ask for?

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LAURA SCHMIDT
V&V APPLIANCE PARTS
John Rangel
Rate Analyst

I have worked at Lite-Form for 25 years in the shipping dept. and in the 25 years I have received rate quotes from John Rangel. He is always helpful, fair and responds back in a very timely manner. He is extremely great to work with. Thanks John! Holland is a top notch freight company to […]

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Deb Wagner
Lite-Form
Joyce Holliday
Customer Service

Joyce has been a VERY big help in getting a delayed shipment to an extremely frustrated customer of ours as quickly as possible. I know that I was very persistent with my request and that the terminals have been super backed up due to the weather, but Joyce did not let that take away from […]

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STEPHANIE REAMER
WORLDWIDE EXPRES
Julie Wassink
CSR

Julie is our contact for all loads for our specific high needs customer. She is new to working with us but has picked up on our needs and when ever I have a change or request from the customer she goes above and beyond to meet the need. Current example, lost freight this week, she […]

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ERIN CONNELL
BLUJAY SOLUTIONS
Karl Kinneer
Local Driver

Karl Kinneer has gone above and beyond for the Bemis Company on several occassions. Once, when a new Holland driver came to Bemis, Karl stayed after his own truck was loaded to make sure the new driver followed instructions properly and got his paperwork filled out. It was a great help to us. Other times, […]

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LU CARPENTER
BEMIS COMPANY
Linda Eddmenson
Office Administrator

GOMA Logistics NA had a “Guaranteed shipment by Noon” that delivered one skid short. When a division of a company’s service has a breakdown, the corrective action taken on the breakdown, tells me what I want to know about a company. There are carriers that would just void the charges, send information to OS&D to […]

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DERICK EFIRD
GOMA LOGISTICS NA
Linda Stafford
Customer Service

There’s not been a time that Linda hasn’t been kind and pleasant to work with. She’s always willing to help and quick to respond. You’ve got a great employee.

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Lee Ann Lacey
SSC Solutions
Lori Dewildt
Office Administrator

Roxanne has helped me out a lot over the past several years I have worked at Tower. She responds quickly and always follows through. I appreciate all her time and effort in solving my issues quickly.

Read full Lori Dewildt story ›
KAY SPALO
FRS SERVICE CENTER
Lynn Schupp
Customer Service

I was introduced to Lynn in early 2017 when assistance was needed on quoting an over-sized shipment. There was no lag time in her response. Ever since then, she has been my “go-to” for assistance in booking or any hub issues. She handles every exchange with a level of professionalism that should be the standard […]

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Jennifer Balliet
DSM Food Specialties
Mark Hall
Dock Hand / Forklift Driver

I drop off a fair amount of freight at carrier terminals in Romulus or Flint area and it is typically an uneventful experience. However, I was completely taken away by how cordial and enthusiastic the forklift driver was assisting with my shipment. As a business owner, this enthusiasm is what I would appreciate in an […]

Read full Mark Hall story ›
STEVE ANDERSON
RESALE DETROIT LLC
Marla Brown
SI Payroll/Clerical Admin

Marla never fails to take the extra step for us. She knows from working with our location for so long, that we track every shipment. We have shipments that deliver out of her Sikeston terminal 1-2 times a week. Whenever she sees our freight, she is proactive and has all of the information ready. Most […]

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DENISE COSENTINO
BEHR PROCESS
Mary Gerbert
WS Operations Supervisor

Our customers consider Mary as their “go to” person at the Wausau terminal. Mary goes above and beyond to make sure that when a customer calls, she does whatever it takes to meet or exceed their needs. Mary told me that it’s our customers that pay her salary and they deserve to be treated as […]

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TOM BAGBY
HOLLAND
Michelle Winston
Office Administrator

I would like to express my appreciation for Michelle Winston in the Chicago terminal. I know I can count on her anytime I send a BOL. There have also been several occasions when she has gone above and beyond to help me anytime I’ve had a problem or needed special assistance. Michelle is one of […]

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BRIAN BURNS
ADVANCED TRANSIT
Mike Eisenhauer
Local Driver

We’re a small specialty coatings manufacturing company. Our customers rely on our ability to ship last minute and rush orders on a regular basis. Mike has always been very patient and accommodating. Many times, he’s waited for us to fill and package a batch or gone to make another pick up and come back to […]

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PAUL TOUCHETTE
ELPACO COATINGS
Noel Leah
P&D Driver - Regular

Noel Leach is a phenomenal driver and has always been a pleasure to work with. Regardless of what route he is on for the day, he always seems to make it happen and is always there to help the customer. Numerous times I have received phone calls from the customers in his area and they […]

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KRISTS GERALT
HOLLAND
Olivia Underwood
DA Office Administrator

I’ve been working at Superior for over twenty years and I’ve dealt with Olivia off and on most of that time. Olivia is always finding solutions to my problems and doing out-of-ordinary steps to help me. She follows up on my issues and that is not as common in today’s day. I know she has […]

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Renee Gephart
Superior Aluminum Products
OW DriversI
Owatonna Drivers

I have been very pleased over the years with all of the Holland drivers. They are very pleasant to deal with and always have a great attitude. There have been times where we have been very busy, and the drivers have helped us out by unloading the freight themselves or loading shipments for us. Their […]

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DEREK COSHENET
HOLLAND
Pam Maskel
Customer Service

Our company has been using USF Holland for years. You are rated as our #1 carrier. Our only complaint is that you do not service the entire United States! Pam Maskel and Patty Gaffney have been my “go-to-girls” at USF Holland for the last seven years. Both of these women are FULL of knowledge and […]

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TRACY SAULTS
WATCHFIRESIGNS
Pat Smith
Local Driver

You know, I’m sure there are lots of stories coming in about drivers and customer service reps that talk about the one “big” thing that saved the day or saved a shipment…but I want to talk about every day, every single day…Pat comes into our building both to deliver and pick up. He’s always got […]

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LYNN GILDNER
FLEXIBLE TECHNOLOGIES
Pat Vogel
Driver

A customer wrote me the following email about Pat Vogel, thanks for making it happen, Pat! I had this order delivered from Creative Coop today, and I just wanted to write and let you know what a great guy your driver was. He was kind and helpful and just a great guy!! Thank you for […]

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RICH PIERCE
Pat Williams
Local Driver

Pat is our Holland driver. I have to say we all love him! From the Shipping Department to the Front Office, we all know his name and his smiling face. He is always willing to help us in any way he can. He is such a great guy and would do anything he could for […]

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BRITTANY BLACK
FUKOKU AMERICA, INC.
Patrick Williams
Local Driver

Pat goes above and beyond. He always enters with a smile on his face and is very respectable to all employees. He works with our forklift drivers and is very easy going. Our employees have some drivers that they don’t care to see pulling in, but Pat isn’t one of them. He should be considered […]

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TONYA EPTING
FUKOKU AMERICA, INC. LAURENS SC
Penny Gomer
Customer Service

I was just impressed by Penny Gomer. She was knowledgeable of our companies shipping frequency, concerned with helping me solve my issue, concise when it came to focusing on the problem, and thorough in making sure that my issue was solved and even waited to ensure I received an emailed document that I’d requested.

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JON HARRIS
HUSQVARNA
Pete Williams
Truck Driver

I have come to know Pete as an enthusiastic and conscientious worker, whose eager attitude and smile are a joy to be around each and every day. He exhibits substantial knowledge of our shipping and receiving procedures. When he arrives each morning, Pete is eager to work and always asks what we will have for […]

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MARK ATKINS
MCCAULEY PROPELLER
Rachel Earhart
Customer Service

Every time I call or email in she is always just so nice and always willing to stop what she is doing and help get things understood or find out the reason for what is going on! Always friendly, always positive, always doing her best for the USF Holland customers!! Wonderful Employee!!

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SCOTT DENEKAS
DEMCO MANUFACTURING COMPANY
Rachel Garcia
Corporate Customer Service

Rachel is always positive and helpful no matter how bad the situation is. She always projects a smiling face and provides the necessary information needed to keep Avery Dennison happy! Base on all of her efforts we were awarded their carrier of the year award this year. Rachel is a true breath of fresh air! […]

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John Campbell
Holland
Rachel Garcia
Holland Corp Acct.

I’ve been working with Rachel for a couple of years now. No matter what I throw at her she always has an answer and responses with it quickly. She’s very knowledgeable but if she doesn’t have the answer she finds it. We appreciate her and are very happy to work with her. She’s always cheerful […]

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CHERIE SHARKE
COGISTICS TRANSPORTATION
Ralph Hogston
Local Driver

I don’t really have a story but more of a “Thank You.” Ralph is a very nice guy and always has a positive attitude. Your people are all great at their jobs and make our jobs here at Blue Chip easier. Thanks for all you do for us.

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GARRY SAMMONS
BLUE CHIP ENGINEERED PRODUCTS
Randy Cook
Local Driver

Randy has to be the most polite truck driver ever seen by mankind! He is always caring and careful to do the right thing for all customers. Just last week he was on my dock and did not have a safety vest on (which is not required for your drivers), but he caught the eye […]

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MIKE NELSON
VENTRA MAIN PLANT IONIA
Randy Shaw
Driver

Randy is the kindest, most considerate freight driver that we have come into our factory. He always greets our shipping department with a smile on his face and asks how our day is going. We always know if we have a shipment for Holland that Randy will be there pretty much at the same time […]

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MICHELLE COLLINS
FUNCTIONAL DEVICES, INC.
Ray Datema
City Driver

Received an email from one of our largest and most important customers here in Springfield, MO, commending Ray during his daily pick up at this customer, Timken. The email said: Spencer, I do not do this very often but I wanted to tell you how good your driver (Ray) has been in dealing with the […]

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SPENCER FLANAGAN
HOLLAND
Rhonda Poneleit
OS&D

Rhonda, I would have to say, is the best customer service agent I’ve ever had the pleasure to partner with. If it weren’t for all she does (and trust me, it’s above and beyond the call of duty), I would be a lot more stressed as well as over-worked. She does our consolidation each and […]

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Tracey Falasca
Parker Hannifin Canada
Rhonda Poneleit
Driver

We recently sent a shipment from our company in Cleveland to your Detroit terminal for a customer pick-up. My customer requested that I send a note of positive feedback for the service that she received. My customer would like for me to request for special recognition to be given to Rhonda Poneleit, Phil Tribet and […]

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RACHEL CHUMITA
PUCEL ENTERPRISES
Rick
Driver

Rick is a great driver who goes above and beyond. He is always on time when we schedule a pick up, and consistently stays in communication with us. Thank you

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Anna Grevis
Jerhen Industries, Inc.
Rick Freidline
Local Driver

Rick Freidline is the best driver there is! He is always helpful. He has waited on several occasions for orders that weren’t finished to get done. He will also let me add freight that I didn’t get entered on the website for pick ups. We only have 2 dock doors and he has helped the […]

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SUSAN LUTHI
PARKER HANNIFIN/ATI
Robert Coats
Driver

I believe in catching people doing it right and I simply had to report on Mr. Robert Coats. I’ve been in business over 40 years and have had countless delivery drivers and freight deliveries. I cannot remember anyone being so personable, polite and considerate while delivering two pallets to my back door. I am quite […]

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MARK DECAPUA
DEE'S HALLMARK SHOP
Ron Seale
Local Driver

Ron is always pleasant and helpful, and takes any and all steps required to assure our freight is handled professionally. He is a pleasure to work with and makes Holland a preferred carrier for our company.

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MARTA HOLMES
ORGANIZED LIVING
Roxanne Adkins
OS&D

Roxanne has helped me out a lot over the past several years I have worked at Tower. She responds quickly and always follows through. I appreciate all her time and effort in solving my issues quickly.

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KRISTINA COWPER
TOWER AUTOMOTIVE - CLINTON
Roy Spencer
Driver

I wanted to take a few minutes and reach out to you regarding one of our drivers, Roy Spencer. Roy is awesome! He cares about the customer and always puts us first. That really impressed me. It is always a pleasure to work with Bill. He does a great job and I would like for […]

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CYDNY CARTER
CREATIVE FORM
Ryan Fall
Terminal Manager

Johnson Controls is a corporate account that reached out to our Ft Wayne IN facility about an outbound opportunity. The request was for multiple spotted trailers at various times and day of the week. Ryan Fall the terminal manager in Ft Wayne took ownership of their request and knowing our need to grow profitable business […]

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TOM WIMMER
HOLLAND
Samantha Hanson
Customer Service

I wanted to send a quick note to tell you about the customer service that Samantha Hanson has provided to Traeger Pellet Grills recently. Her actions and follow up for this account have saved countless headaches for Traeger when insuring their “Roadshow” freight delivers on time for assembly, display, and sales. She has detailed notes […]

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PHIL CARROLL
HOLLAND
Sharon Williams
Senior Account Executive

I would like to give kudos to our account rep Sharon Williams for the AWESOME job she did when our VP of operations paid us a visit. Sharon knew our account frontwards and backwards and answered all questions asked. She was well prepared with a copy of the tariff, which she explained easily, and showed […]

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KATRINIA WATSON
FAIRMONT DESIGNS
Sidney Gillespie
Driver

We just had a delivery from one of your drivers, a man by the name of Sidney. This is the second year in a row I’ve worked with Sidney, and he is an absolute DELIGHT. Not only is he incredibly friendly and personable, but he has spent both of the past two years going above […]

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CHELSEA COTE
JUNIOR ACHIEVEMENT OF CENTRAL CAROLINAS
Steve Conger
Local Driver

We use numerous different LTL carriers per customer contracts, but we always want to choose Holland when we are able. Steve is always friendly and consistently on time. He is flexible with pickup times when we need it.

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STAN ULLERICH
EATONS
Stuart Haley
Local Driver

Stewart possesses one of the strongest work ethics that I have ever witnessed. One of our vendors sent a BOL with incorrect information that caused neither of us to recognize the shipment. The BOL kept coming to him each day and each day he would stop, back into the dock, and we would go through […]

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VAN ROACH
JETSTAR TIRE AND WHEEL
Tabitha Lynch
DA Office Manager

My name is Bruce and I am the shipping manager at Superior Aluminum in Russia, OH. I must say, Tabitha is AWESOME and I get the pleasure of working with her quite often! I call on her for Spot Quotes regularly, and we interact with her in sending over our daily shipping list, getting guaranteed […]

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BRUCE BORCHERS
SUPERIOR ALUMINUM PRODUCTS
Tamera Phillips
CSR

I wanted to take a few minutes and let you know what a WONDERFUL CSR you have in Tamera. She went above and beyond yesterday. I called, and got a young lady that didn’t help me, and was going to send me to the operations manager, but I got disconnected. I called back and Tamera […]

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WENDY SHOEMAKER
RR DONNELLEY'S DLS WORLDWIDE
Tamera Phillips
Customer Service

All of us at Ace love Tamera! She is always on top of our account and gets answers for us quickly! She is very personable and makes you feel that she really cares about your freight! She is the good friend we have never met! 🙂

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TIFFANY MULKEY
ACE ELASTOMER
Tami Klinkers
Contract Admin. Asst

I wanted to write to recognize one of your employees, Tami Klinkers. Tami is a standout professional (which you probably already know)! Although our only contact with her is virtual, she is always there when we need her. I cannot tell you how many problems she has solved and questions she has answered for us-and […]

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SUMMER BARTCZAK
AMERICAN TRUCK & RAIL AUDITS, INC.
Terece Miller
Customer Service

I just wanted to let you know how much I appreciate Terece Miller at the Charlotte terminal. Though I’ve never met her face-to-face, I’ve been scheduling her appointments for many, many years. She’s always pleasant when she calls in for appointments and has a great personality. I’ve never heard her complain about anything job-related. I’ve […]

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MARY VESTAL
H.T. HACKNEY
Terece Miller
Customer Service

Good Morning, I had the pleasure to speak with Terece this morning while working on my tracking shipments and she provided the best customer service I have ever received. She is friendly, happy and helped me with MULTIPLE shipments that I was tracking. I want her to be recognized for the hard worker she is. […]

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DAWN MICHAEL
C.H. ROBINSON
Terry Daley
Local Driver

Terry is always great to work with and is always very helpful and very pleasant.

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JACK HEIDEGGER
TERMINAL SUPPLY COMPANY
Tiffany Jenkins
IB Supervisor

The entire Owatonna team has less than 1 year of experience except for Tiffany. She has been patient with the entire team as we transition into a working unit. Training everyone to be better and making sure that inexperience does not put the team in a position to fail. Thanks to her, we are turning […]

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Ezra McCon
Holland OW
Tom Mannisi
Local Driver

It is always a joy to see Tom when he comes to pick up or deliver our loads. All of us here at Manor Chemical are glad to see him. We really can’t say enough about Tom’s wonderful demeanor. He is always ready to brighten our day with his polite, upbeat and friendly attitude. The […]

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LOREAN FINLEY
MANOR CHEMICAL
Tony Baker
Driver

I just want you to know that Tony does a great job, he always takes care of us and today we had a load that was to ship via a different LTL carrier and I was notified that they were unable to take the load even after they had failed us yesterday on a separate […]

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RAY JENDRA
HOLLAND Driver
Toy Elder
Driver

Toy Elder is the most dependable driver that Holland has. He will go out of his way to do what ever it takes to make sure that your product goes out and makes it to its destination on time.

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Jeff Black
Key Gas Components
Vivian Baisley
Account Executive

I have never met an account executive as nice, helpful or pleasant as Vivian. She has always gone out of her way to assist me. I will absolutely not use anyone but HOLLAND because of her. She ensures timely delivery on any incoming or outgoing shipments. She makes sure everything is handled correctly and works […]

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MALENKA MCGETTIGAN
Priority 1
Wayne Smith
Sales Planning and Support Coordinator

Wayne always goes above and beyond for us at Toppan USA Inc. He will always ask how much freight I have when he delivers to us. On days he’s not delivering to

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STEVE MOORE
TOPPAN USA INC
Willard Turner
Driver

Willard Turner is just great! He went out of his way to accommodate my team when our business was shut down. He hand unloaded the truck and helped place the material right into my vehicle. He did with a smile on his face the whole time! Holland is great! Holland is really great!! Thank you! […]

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J SMITH
Willie Shropshire
Driver

I would like to submit Willie Shropshire’s name for Employee Appreciation. When arriving at our facility he always greets us with a smile that’s contagious. He’s always friendly and very patient with us. Never a frown on his face. We look forward to him coming to our facility to pick up shipments. So glad Holland […]

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PAULA WAGNER
PROGRESSIVE STAMPING / OHIO GASKET
Willie Shropshire
Local Driver

I would like to submit Willie Shropshire’s name for Employee Appreciation. When arriving at our facility he always greets us with a smile that’s contagious. He’s always friendly and very patient with us. Never a frown on his face. We look forward to him coming to our facility to pick up shipments. So glad Holland […]

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PAULA WAGNER
PROGRESSIVE STAMPING / OHIO GASKET