Rate Quote Tutorial
- You must indicate your role for the shipment:
- Shipper: request a quote outbound from your location.
- Consignee: request a quote inbound to your location.
- Third-party billed: request a quote billed to your location
Note: What you see on this screen will change, depending on the role you have chosen.
- If your location is different from the location showing as the default, click Choose Location to select another location associated with your profile.
- Click Get rate to view Quote Details.
- Click Choose added services to select additional Shipment options, Delivery options and/or other services.
- Click Explain Services to read service descriptions for the items listed.
- You need not choose added services to get a quote for your shipment; however, fees for services that you select will show on your rate quote. Click Get rate to view your quote details.
- Click Printable Version to print your quote details.
- Buttons give you options for your next steps:
- View saved rate quotes to go to the saved rate quote search screen
- Select a service, then click Schedule a pickup or Create a BOL to transfer your quote information to a pickup request or bill of lading.
- Get a quote takes you back to the initial Rate Quote request screen.
- Click the blue, underlined text, such as a city or service type, to obtain more information.
- If you need to ship within a multi-hour or -day window, click a link in the Delivery Days column to enter your dates and/or times.
- Click Request info to send an email to our customer service team to request a different delivery service or faster transit.
If you desire a window delivery, you'll need to select the window service you want to use, then indicate your date window or your date and time window. Below are instructions for setting a date and time window.
- Type a start date into the date field or select it from the calendar.
Tips:
- Start dates must be on or after the standard service date (refer to Delivery Days in your Delivery Options table), but can be no more than 3 business days after the standard service date.
- Start and end dates cannot be on a weekend or holiday.
- Your date window may not exceed 99 calendar days.
- Type an end date into the date field or select it from the calendar. After you enter the End date, time fields will appear.
- Type a start time into the field or select it from the drop-down menu.
Tips:- Choose your start time first to see the available end times for your date and lanes.
- Start and end times must be on the hour or half hour (for example, 1:00 p.m. or 1:30 p.m.), and your time window must be in full-hour increments (for example, 1:30 p.m. start- and 2:30 p.m. end-window times).
- Type an end time into the field or select it from the drop-down menu.
- Click Save and continue; you will return to the Transit Time results page.
- Your Window Delivery selections appear in the Delivery Options table. To change your selections, click Edit at the end of the time/date window information, then update your selections as needed.
- Use the buttons at the top of the tool to perform your next action.
- Click View saved rate quotes; the search screen appears containing your default location.
- Click Choose Locations to select locations different from the default that appears in the window. You may choose more than one location at a time.
- You may search by Origin and/or Destination ZIP/Postal codes. Then, select a time frame; options range from one week to three months.
- Click Go or View All:
- If you click Go, a page appears, listing the first five quotes that match your selection criteria. Click next page and/or previous page to navigate among the quote results.
- If you click View All, all the quotes matching your selection criteria display.
- Click a city in the Origin or Destination columns to see service center details.
- Click a radio button in the row of the quote whose details you want to view, then click Display; your quote appears.
- An additional button at the top of the quote details page gives you the option of returning to your Search results.
