MAR-APR 2016 ISSUE

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Holland Headlines

Recognized for Industry-Leading Service

When it comes to earning awards for exceeding customer expectations, there is no recognition for simply showing up.

You earn it.

It requires constant above-and-beyond effort and tireless commitment to be singled out by customers for providing the best transportation service and customer experience.

The members of Team Holland don’t put in that extra effort to win awards--we do it because we know that it’s the best way to provide service to our customers and earn customer loyalty. If our relentless dedication to meeting our customers’ needs on every shipment, every time, earns us an award, that’s a bonus.

We can’t help but be proud of the long list of awards consistently presented to Holland by our customers. There’s a reason why we state we provide “industry-leading service.”

That reason is built on the many customers who have identified Holland as their regional Carrier of the Year providing full-state regional delivery in 12 states and two Canadian provinces as well as providing direct regional delivery in an additional 9 states we serve.

Our recognitions come from well-known names like Parker Hannifin (third consecutive year) and Toyota, other transportation services providers like BNSF and Vehicle Service Group (third consecutive year), Unishippers Global Logistics (second time received), Worldwide Express and transportation industry organizations like Inbound Logistics and Logistics Management magazine.

Stated Holland President Scott Ware, "There is nothing more rewarding to us at Holland than knowing our customers are satisfied. With a commitment to excellence and continuous improvement, Holland works to not just meet our customers' expectations, but to exceed them. This requires a culture which views the extra mile as simply part of the job and considers 'good enough' unacceptable. My deepest gratitude goes to all of our talented, hard-working Holland employees. It is their unwavering dedication to service that makes these awards possible and has made Holland an industry leader in next-day LTL."

While each of these organizations has unique criteria for their top carriers, all share some common requirements: industry-leading on-time service, damage-free delivery and exceptional customer support. Those requirements are key elements of what sets Holland apart from other carriers. They are the core of The Holland Difference.

It’s satisfying to receive that tangible recognition that you stood out from the rest of the industry for what you were able to achieve. While awards are not our goal, the members of Team Holland are deeply grateful to the many customers and industry organizations that have honored us with their top carrier awards.

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