In the May Issue
 
What's New at Holland
News & Other Services
A Place Holland Calls Home
Industry News
Tips to Make Your Life Easier

Get started shipping with Holland today

- Contact us via email to have an account executive help today.

- Our Holland website
(hollandregional.com)

- By phone (1-866-465-5263)

- Find the Holland service center nearest your location.

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YRC Worldwide achieved milestone, reached definitive agreements

On April 29, YRCW announced it had entered into definitive agreements with lender groups, pension funds and the Teamsters, providing for their support of a comprehensive restructuring plan designed to lay the foundation for long-term success.

The company remains on target to close the restructuring in July.

YRC Worldwide logo

Every shipment is a priority!

As the next-day leader in the Midwest and Southeast, Holland has more next-day deliveries to accelerate your operations and more guaranteed options to enhance your customer service.

Check it out!

Every shispment is a priority with Holland. Man smiling.

Remembering those who served

As Memorial Day approaches, the people of Holland pay tribute to those who fell in service to our nation.

We give thanks to the men and women who continue to dedicate their lives to protecting our country.

Memorial

Holland Rewards

Available for individual shipping locations, Holland Rewards recognizes increases in shipping levels with Rewards.

Now, receive double-point credits for guaranteed, expedited and cross-border Canada shipments.

Call your account executive to learn more and to see whether you qualify.

Holland Rewards

Get the latest looks!

Check out our Holland merchandise available at the YRCW Connection Company Store.

Shirts, caps, gloves . . . our online store offers handy reminders to make Holland your first choice for fast, efficient, claim-free service.

umbrella, Holland, hat

News from YRC Worldwide

Subscribe to YRC Worldwide Insight to stay up-to-date on the latest company videos, FAQs, industry insights, case studies, exhibit schedules and more.

It's easy to sign up for YRC Worldwide Insight email updates.

Haven't checked out YRC Worldwide Insight on the web yet? Visit today.

Subscribe to YRC Worldwide Insight

Holland Headlines Archive

Remember! You can read back issues of Holland Headlines by visiting our archive.

Holland Headlines archive page

Questions/Comments?

Have a question or comment?
Let us know.

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What's New at Holland

Drivers make a difference

Holland Needs Drivers! Holland tractor-trailer. Know someone with professional driving experience? Refer them to Holland today!Drivers certainly do make a difference. That's our philosophy, and that's why Holland goes out of the way to hire the best candidates and retain the best drivers.

What makes a great driver? It begins with knowing the equipment, skillfully maneuvering that equipment on the streets and at customers' docks, and safely driving in all weather and road conditions.

There's more. Great drivers also know they represent Holland. That means treating shipments with care, working well with our customers' personnel, and coordinating with others on the Holland team to make sure shipments reach their destinations on-time and damage-free.

There's a lot of pride in being a Holland driver, and it shows in their exceptional personal interactions with customers and by their satisfaction working for Holland. Our drivers average 11.5 years of service and are primary contributors to the long-term success of Holland.

We are adding drivers to the Holland team to address the tightening capacity in the transportation industry. However, we are choosey, and we hire only the best drivers for our team and your shipments.

When you think about it, that's why you choose Holland!

To schedule a shipment, visit our website or call 1-866-465-5263. 

A customer said

Holland Driver Herschel Evans"We always told companies to use their preferred supplier, but lately we’ve told them we want to use Holland.

"The reason we started telling companies this is because your driver, Max Mosbey, calls ahead, is flexible with us and always shows up with a smile and good attitude.

"Just the other day, I passed him in town, and of course, he waved. This is what we want out of all our employees, but this particular guy goes the extra mile. If you have drivers of the month or something like that, he gets our vote.

"There is a sales rep from another shipping company I really like who has stopped in here every month probably eight times. Your driver has been here maybe eight times, and he made the sale!

"No, I’m not related to your driver. I just think good folks should be recognized when they go the extra mile." —Todd Fromme, Universal Technologies, LLC

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Reliable next-day shipping starts here

Reliable next-day shipping starts here

New ads appearing in online versions of USA Today and the Wall Street Journal, and in both print and online versions of Inbound Logistics, Logistics Management and Journal of Commerce, remind shippers that when it comes to delivering confidence to supply chains in the Midwest and Southeast, Holland is the provider to call first.

Experience Holland next-day reliability for yourself!

Call 1-866-465-5263 or go online to hollandregional.com.

 

News & Other Services

Award-winning service

Thank you!Our customers' opinion of our service is really all that matters. That's why we are so honored at the recognition already bestowed on us this year.

Continuing from an award-studded 2010, so far this year, Holland has been named:

They say three's the charm, but there's more than luck behind our string of awards! See for yourself. Call Holland today at 1-866-465-5263 or go online to hollandregional.com.

Water wise

Car going through high waterThe National Oceanic and Atmospheric Administration (NOAA) is warning that half the United States is at above-average risk for flooding this spring.

Stay safe. If you see water flowing across the road, don't go there.

At highway speeds, you can lose control with as little as one inch of water on the road. Once a vehicle is lifted off the road surface, it can be pushed sideways and rolled over, trapping passengers.

Even water that is standing on the road can be dangerous, hiding wash outs and deep potholes. A better idea is to plan alternate routes and stay clear of water on roadways.

Delivering an exceptional customer experience

I am Holland, Marshall Shipp, Memphis, Tenn., highlighted on mapMarshall Shipp may not have been an employee when Holland wrote its core values, but his attitude and performance are exactly what our early leaders had in mind. Marshall embodies the ideals of integrity, respect, customer service excellence and hard work, and accordingly, is a recipient of the 2010 I Am Holland award.

"My job keeps me going," says this 47-year veteran driver. "I enjoy doing business with my customers. You talk with them, and get to know them, and they get to like you and give you shipments."

Memphis, Tenn.,service center manager Bill Munka says that Marshall deserves the credit for winning important business around Tupelo, Miss., which is about 80 miles away. "We have significant market share in the area, including 8 to 10 large accounts, all because of Marshall. He's built strong relationships with customers and keeps them happy."

Marshall has been a Holland city driver for 17 of his 47 years in his career. He still arrives at the job an hour early each day, "I like the people I work with, and I enjoy working for a truck line like Holland. We keep shipments from being damaged, we take care of our customers, and we make sure we deliver on time. It's all in a day's work."

It's work that has helped Marshall and his wife raise a family of 9 children and spoil 13 grandchildren.

Marshall is just one example of the people and service that keep customers coming back to Holland.

Experience Holland service for yourself; schedule your next shipment by calling at 1-866-465-5263 or go online to hollandregional.com.

I am Holland!

The "I Am Holland" award recognizes employees who exemplify our core I am Holland awardvalues:

  • Integrity in all our relationships, inside and outside the company
  • Respect for each individual
  • Excellence in all areas of customer service
  • Hard work and continuous improvement

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A Place Holland Calls Home

Memphis, Tenn.

Tennssee map with Memphis highlighted, sites of interestNamed after the ancient Egyptian city on the Nile and perched on the Mississippi River, for many, Memphis is synonymous with music. From the early gospel music of Mahalia Jackson and Lucie Campbell, to the Beale Street Music Festival, music has played a big part in the city known as the Home of the Blues and the Birthplace of Rock and Roll.

Beale Street venues nurtured the blues sound of W.C. Handy, B.B. King and Jimmie Lunceford, and influenced the early rockabilly style of the popular recording artists of Sun Records: Elvis Presley, Jerry Lee Lewis, Roy Orbison, Carl Perkins and Johnny Cash.

Stax Records developed a name for itself with the rhythm and blues music of Booker T. and the MGs, Otis Redding, Percy Sledge and Isaac Hayes.

Competing label, Hi Records, contributed to the Memphis sound with artists such as Al Green, Tina Turner, Don Bryant and Ann Peebles.

Just outside Memphis sits Olive Branch, Miss., the fastest-growing city in America and home to a Holland 80-door service center. "We have 80 doors, but we work as if it's a 120-door center," says service center manager Bill Munka. "We don't know the word 'quit.'"

With Memphis geographically centered in the United States, the city is home to seven main rail heads. Goods are railed into the wholesale distribution system and sent out on LTL trucking. Our Memphis center provides next-day service that reaches as far as Chicago, Kansas City, Mo., Dayton, Ohio,and Spartanburg, S.C. The Memphis service center also handles pickups and deliveries in a 125-mile radius.

"To be the best regional service provider, we work as a cohesive team," Bill says. "Everyone knows what's expected and we're all held accountable to the highest standards."

Holland knows Memphis and shippers know they can count on Holland, the leader in next-day service. To schedule a pickup, go to hollandregional.com or call 1-866-465-5263.

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Industry News

Conference Board index shows slight improvement in consumer confidence

people spending moneyIn its April report, The Conference Board Consumer Confidence Index® showed a gain from 63.8 in March to 65.4 in April.

According to Lynn Franco, director of The Conference Board Consumer Research Center, "Consumer confidence, which had declined sharply in March, posted a modest gain in April. Consumers' short-term outlook improved slightly, suggesting that the uncertainty expressed last month is easing. Inflation expectations, which had spiked, retreated somewhat in April. Although confidence remains weak, consumers' assessment of current conditions gained ground for the seventh straight month, a sign that the economic recovery continues."

Safety performance at record highs

side by side trucksThe American Trucking Associations reported in April that truck-related fatalities on the nation's highways dropped in 2009, making it the industry's safest year since the government began tracking.

Data from the Federal Highway Administration and National Highway Traffic Safety Administration show the rate fell 14.1 percent from 2008.

Non-manufacturing sector shows growth at slower rate

people in restaurantThe Non-Manufacturing ISM Report on Business® for March 2011 revealed that key indicators continue to grow, but at a slower rate.

The Non-Manufacturing Business Activity Index was 59.7 percent, down from 66.9 percent in February. The New Orders Index was 64.1 percent, down 0.3 percentage point. The Employment Index was 53.7 percent, down from 55.6 percent in February. An index reading above 50 percent indicates expansions.

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Tips to Make Your Life Easier

Work smarter not harder with Holland

Want to get some time back in your day? Think hollandregional.com.

Woman holding laptop in front of her so screen is visible to audience

Our secure online tools make it easy to work accurately and more efficiently. For example, when you create an online bill of lading, you can save it as a template for use with future shipments to that location.

No more time spent rekeying and reproofing information that normally doesn't change, such as addresses and phone numbers. Of course, if these do change, templates are easy to update, too.

With electronic bills of lading, you enter the information once, and that information is used to support a range of tools to help you get more done in less time:

  • Schedule a pickup
  • Print shipping labels and forms
  • Receive timely shipment tracking information

See for yourself! Register at hollandregional.com today!

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regional expertise: leaders in next-day delivery | quality handling | on-time performance
616.395.5000 | 750 East 40th Street, Holland, MI 49423
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